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Health Services Supervisory Management - QQI level 6

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Start Date Monday 21st September 2026
Learning Mode Blended Online | On Campus | On Demand
Modules 8
Code 6M4978
Level QQI level 6
ECTS Credit 120
Payment Options
Instalment plan available Humm_Logo

This QQI Level 6 Healthcare Management Course is designed for learners who want to develop the leadership, supervisory and management skills needed to work effectively across health and social care services. The programme leads to the QQI Level 6 Major Award in Health Services Supervisory Management (6M4978).

Suitable for existing healthcare professionals and those progressing into supervisory or management roles, the course covers areas including team leadership, conflict management, person-centred planning, health promotion, customer service and professional development.

Study on campus in Dublin, through blended online learning or fully on demand, with flexible options designed to fit around work and other commitments.

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Health Services Supervisory Management - QQI level 6
On Campus

Study in a classroom environment one evening a week.

  • Scheduled start date: 21st September 2026                                                              
  • 40 weeks duration        
  • 5 weeks allocated for each module                      
  • 2 evenings per week (1 Evening On-site and 1 live webinar)
  • Face-to face interaction with tutor
  • Moodle access
Course Locations & Pricing
Location Starting Price
Dublin 2 City Centre September 2026 1,495.00
Blended Online

Delivered through live online webinars, face to face classes and access to associated reading material.

  • Semi self-directed learning
  • Scheduled start date: 21st September 2026   
  • 40 Weeks duration
  • 5 weeks allocated per module
  • Mixture of recorded lectures and live webinars every 2 weeks, while the student is continuing the learning outside of the virtual classes
  • Virtual interaction with the tutor
  • Moodle access
     
On Demand

A flexible online approach developed to allow you to learn at your own pace.

  • Fully online
  • Fully self directed learning
  • Start date: within 48 hours of enrolling
  • Maximum 40 weeks duration (depending on how many modules you are completing)
    Flexibility in modules you wish to complete (between 1 to a maximum of 8 modules you can complete)
  • Recorded lectures and course notes to aid student
  • Moodle access
  • Interaction with tutor via email
HOME / Further Education - Health Services Supervisory Management - QQI level 6

Course Details

Applicants should have previously achieved a relevant QQI Level 5 award, such as Healthcare Support (5M4339), Nursing Studies (5M4349), Health Service Skills (5M3782), or an equivalent qualification.

Applicants should also have a minimum Ordinary Level Leaving Certificate standard of education, or equivalent education or relevant experience.

Where English is not the applicant’s first language, evidence of English proficiency equivalent to IELTS 5.5 or another recognised qualification may be required.

Healthcare Management Course Sample Structure:

Week 1: 2 hour webinar covering course material – including overview of the module, overview of how the blended programme works and assessment criteria.

Week 2: 1 Hour tutor support via email, or where necessary TEAMS. Tutors may also upload a forum question which students have to engage with.

Week 3: Recorded lecture. Learners will also be directed to read specific units in their course notes.

Week 4: Webinar over 2 hours of course material. The webinar can be a lecture, a guided discussion

Week 5: Study week for students & tutor support, 1 hour for Q&A, assessment questions, additional information etc. This can be via email or where necessary through TEAMS.

* Academic Admin/Tutor will load module course material & reading list on MOODLE.

*Healthcare Management Course content is subject to review after each intake and may be updated in line with industry standards.

Learners must complete the required assessments across the eight QQI Level 6 modules, together with 120 hours of work experience in a suitable healthcare setting.

Work placement may take place in settings such as a nursing home, hospital or day-service environment. Learners already employed in healthcare may be able to complete the placement requirements within their existing workplace where appropriate.

Some placement providers may also require Patient Manual Handling or First Aid training, which is not provided as part of the course.

On successful completion, learners receive the QQI Level 6 Major Award in Health Services Supervisory Management (6M4978), comprising eight QQI Level 6 component certificates.

This nationally recognised qualification develops supervisory and management skills relevant to healthcare, residential care, community services and other health and social care environments.

Looking to build your healthcare qualifications before progressing to Level 6? Explore our QQI Level 5 Healthcare Support course.

Garda Vetting is a legal requirement under the National Vetting Bureau (Children and Vulnerable Persons) Acts 2012 to 2016 for the vetting of persons carrying out work with children or vulnerable persons.
Students can request an appointment at the college by email from the start of the course to begin the Garda vetting application process. An appointment will then be arranged for you to complete the Garda vetting process at the college.
However, if you have recently completed a Garda vetting application through your workplace and still need to complete your placement hours, you will need to apply for Garda vetting again.
If you find a placement setting that is willing to complete the Garda vetting application for you, there is no requirement to complete the Garda vetting process through the college.
Anyone who has lived outside Ireland and Northern Ireland for six consecutive months or more (aged 18 or older) must provide an official Police Clearance Certificate from each country they resided in.
We do not take care of any Police Clearance in the college, this will be required from your placement settings, not from us.

QQI supports learners at each stage of their learning journey, whether by issuing and replacing QQI Award certificates, verifying existing qualifications such as FETAC or HETAC awards, or advising on the move to higher education.

As the national awarding body for further education and training and most private higher education providers, QQI works in partnership with providers and stakeholders to develop and maintain award standards. Along with offering guidance on certifying awards and verifying qualifications, we maintain searchable databases of QQI-validated programmes and CAS awards and support the recognition of prior learning, and access, transfer and progression pathways.

You will need the following to participate on this Healthcare Management course:

  • A PC with Windows 8 or later or a Mac with OSX 10.5 or later.
  • An internet connection with a speed of at least 10mbps.
  • The latest version of Chrome, Firefox, Edge or Safari, set to accept cookies and pop-ups.
  • Adobe Reader, to view content.
  • Word processing software, such as MS Word or Google Docs.
  • Some courses include video, therefore your computer must be capable of playing video and sound.

City College Dublin can provide bespoke training over 3 – 4 days, please contact [email protected] for further details.

This Healthcare Management Course is suitable for:

  • supervisors or managers in healthcare settings
  • those looking to pursue a leadership role in healthcare
  • team leaders looking for formal training
  • individuals looking to progress their career in healthcare management

Graduates of the QQI Level 6 Healthcare Management Course may progress into roles such as:

  • Healthcare Manager or Service Coordinator
  • Team Leader or Supervisor in residential/community care
  • Healthcare Administrator
  • Care Services Coordinator
  • Further healthcare or management study
ONLINE | BLENDED | CLASSROOM - The following 8 modules are mandatory.
Conflict Management [ 6N1942 ]
Supervisory Management [ 6N1944 ]
Customer Service [ 6N1945 ]
Personal & Professional Development [ 6N1973 ]
Work Experience [ 6N1946 ]
Person-Centred Planning [ 6N2023 ]
Health Promotion [ 6N2214 ]
Gerontology [ 6N1950 ]

Health Services Supervisory Management - QQI level 6

Related minor awards

Students can avail of an option to study minor awards, as these awards can be purchased individually or collectively at a discounted rate. The following Minor awards are delivered online only.

Choose to pay in full, or sign up with a Humm finance instalment plan.

Bundle Discounts

2 modules

20% 0ff

3 modules

35% 0ff

4 modules

40% 0ff

5+ modules

50% 0ff

Available On Demand

This QQI Level 6 Conflict Management distance learning course is designed for people currently working in the community and voluntary sector. It will also be useful to those in a relevant HR department or anybody engaged in mediation. The course provides the knowledge and skills to understand and manage conflict situations, either at work or in group situations. It provides a series of tools and techniques and is very practical in nature. It is suited to any environment where conflict, anger and hostility are encountered either by telephone or in person.

This QQI Supervisory Management course, equips existing Team Leaders and Supervisors (and those considering a career in managing people) with skills to lead and supervise teams successfully.

The QQI Level 6 Customer Service module is designed to enable the learner to gain a detailed understanding of the customer service function within an organisation and to facilitate the development of effective customer service skills. The programme is suitable for persons already working in a customer services role who would like a recognised qualification to support their practical experience.

The purpose of this QQI Personal & Professional Development award is to equip the learner with the knowledge, skill and competence to utilise a range of advanced personal and interpersonal skills in a variety of personal, civic and specific vocational contexts, operating autonomously and/or in a supervisory capacity.

On this QQI Level 6 Work Experience module the learner will learn how to plan their work schedule, learn how to communicate effectively with all in the workplace, deal with equality and to fully understand and co-operate with Health and Safety in the workplace.

On this QQI Level 6 Person Centred Planning module you will be equipped with the knowledge required in the theory and practice of person centred planning to implement person centred planning approaches in your workplace.

The purpose of this QQI Level 6 Health Promotion module is to give you the skills and competence to promote health and wellness to raise community awareness of health related issues, as well as holistic approaches to health and to establish and evaluate health promotion programmes.

On this QQI Level 6 Gerontology module you will acquire an understanding of the normal and pathological changes which occur as we age. You will gain an awareness of the attitudes and stereotypes which influence the position and perception of an older adult in society.

Expert Faculty

Learn from the best in your industry

Flexible Learning Options

Study your way, on your time

Career Focused Programmes

Programmes with purpose, aimed at your future

Student Support Services

Here for you, every step of the way

Get in touch

Get in touch

If you have any questions about this Healthcare management course, you can speak directly with a member of our admissions team.

Please get in touch. We’re happy to help.

Health Services Supervisory Management - QQI level 6 Testimonials

Alexandre Silva

20.05.2026

Alexandre Silva

My experience at City College Dublin has been truly outstanding and very important for both my personal and professional growth. From the beginning, I was impressed by the quality of the teaching and the professionalism of the lecturers. The teachers were extremely knowledgeable, supportive, and passionate about what they do. They always made the learning process accessible, engaging, and easy to understand, which helped me balance my studies with my professional responsibilities. Another aspect that really stood out to me was the incredible support provided by the administration team. Everyone was approachable, helpful, and always willing to assist whenever needed. Their kindness and dedication created a welcoming environment where students genuinely felt valued and supported. I would especially like to express my sincere gratitude to Anushka, who was always ready to help and support students in any way possible. Her professionalism, patience, and willingness to serve others made a huge difference in my experience at the college. She consistently went above and beyond to ensure students felt guided and supported throughout their journey. I highly recommend City College Dublin to anyone looking for an institution that combines excellent education with exceptional student support. Alexandre Silva Line Manager in a Healthcare Company

FAQ

Yes. Many learners progress to higher-level healthcare, business or management qualifications after completing Level 6.

Prior experience in health, social care or related support roles is beneficial but not always mandatory, entry requirements are listed above.

Graduates can apply for roles in care services coordination, team supervision, healthcare administration and service delivery management.

Yes. This QQI Level 6 Healthcare Management course is a nationally recognised qualification on the NFQ and valued by employers across health and social care.

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Health Services Supervisory Management - QQI level 6