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Office Administration - QQI level 5

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Start Date Wednesday 23rd September 2026
Learning Mode Blended Online | On Demand
Modules 8
Code 5M1997
Level QQI level 5
ECTS Credit 120
Payment Options
instalment plan available Humm_Logo

The major award will equip learners with a high standard of administrative, business, financial and essential IT skills for the modern office.

This office administration course offers progression options for learners to programmes in Universities and Institutes of Technology. Students who complete this major QQI award at Level 5 are eligible to apply through the CAO system for entry into participating courses in the QQI Higher Education Links Scheme (HELS)

Graduates go on to secure employment in administrative affairs within a range of service-related industries, including hotels, schools, hospitals, financial/accountancy practices and within the retail sector.

You will be required to complete work placement hours, in a suitable office environment, as part of this programme.

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Office Administration - QQI level 5
Blended Online

Delivered through live online webinars, face to face classes and access to associated reading material.

  • Semi self-directed learning
  • Scheduled start date: 23rd September 2026
  • 40 weeks duration
  • 5 weeks allocated per module
  • Mixture of recorded lectures and live webinars every 2 weeks, while the student is continuing the learning outside of the virtual classes
  • Virtual interaction with the tutor
  • Moodle access
On Demand

A flexible online approach developed to allow you to learn at your own pace.

  • Fully online
  • Fully self directed learning
  • Start date: access within 24-48 hours after enrolling
  • Maximum 40 weeks duration (depending on how many modules you are completing)
  • Flexibility in modules you wish to complete (between 1 to a maximum of 8 modules you can complete)
  • Recorded lectures and course notes to aid student
  • Moodle access
  • Interaction with tutor via email 
HOME / Business - Office Administration - QQI level 5

Course Details

A minimum Ordinary Level Leaving Certificate standard of education or equivalent education or experience to enrol on this office administration course.

An applicant whose first language is not English or who has not been educated wholly or mainly in the medium of English will be expected to reach, before commencing a programme, a suitable minimum level of competence in English in order to participate fully in the Programme.

Learners are required to demonstrate an English proficiency level equivalent to International English Language Testing Score (IELTS 5.5) and/or other recognised equivalent international English language test.

Learners will be required to submit evidence of their English proficiency.

You will be required to complete work placement hours, in a suitable office environment, as part of this office administration course.

This office administration course is continuous assessment.

You will receive the following qualification on completion of the office administration course:

QQI Level 5 Office Administration Major Award

QQI supports learners at each stage of their learning journey, whether by issuing and replacing QQI Award certificates, verifying existing qualifications such as FETAC or HETAC awards, or advising on the move to higher education.

As the national awarding body for further education and training and most private higher education providers, QQI works in partnership with providers and stakeholders to develop and maintain award standards. Along with offering guidance on certifying awards and verifying qualifications, we maintain searchable databases of QQI-validated programmes and CAS awards and support the recognition of prior learning, and access, transfer and progression pathways.

You will need the following to participate our Fully Online, Blended Online or Classroom courses:

  • A PC with Windows 8 or later or a Mac with OSX 10.5 or later.
  • An internet connection with a speed of at least 10mbps.
  • The latest version of Chrome, Firefox, Edge or Safari, set to accept cookies and pop-ups.
  • Adobe Reader, to view content.
  • Word processing software, such as MS Word and Excel
  • Some courses include video, therefore your computer must be capable of playing video and sound.

In addition to our scheduled Professional Diploma courses, City College Dublin can provide bespoke training over 3 – 4 days, please contact [email protected] for further details.

BLENDED - The following 8 modules are mandatory
Word Processing [ 5N1358 ]
Information & Administration [ 5N1389 ]
Text Production [ 5N1422 ]
Communications [ 5N0690 ]
Spreadsheet Methods [ 5N1977 ]
Work Experience [ 5N1356 ]
Bookkeeping Manual & Computerised [ 5N1354 ]
Payroll Manual & Computerised [ 5N1546 ]
Online - For online only study, the 8 modules are made up from the 5 mandatory and 3 of the elective modules.
MANDATORY
Word Processing [ 5N1358 ]
Information & Administration [ 5N1389 ]
Text Production [ 5N1422 ]
Communications [ 5N0690 ]
Work Experience [ 5N1356 ]
ELECTIVE
Spreadsheet Methods [ 5N1977 ]
Database Methods [ 5N0783 ]
Bookkeeping Manual & Computerised [ 5N1354 ]
Payroll Manual & Computerised [ 5N1546 ]
Medical Terminology [ 5N2428 ]
Audio Transcription [ 5N1549 ]
Anatomy & Physiology [ 5N0749 ]
Taxation [ 5N1421 ]

Office Administration - QQI level 5

Related minor awards

Students can avail of an option to study minor awards, as these awards can be purchased individually or collectively at a discounted rate. The following Minor awards are delivered online only.

Choose to pay in full, or sign up with a Humm finance instalment plan.

Bundle Discounts

2 modules

20% 0ff

3 modules

35% 0ff

4 modules

40% 0ff

5+ modules

50% 0ff

Available On Demand

The aim of this module is to provide the learner with a broad range of knowledge, skills and competencies in order to effectively use a word processing application. To enable the learner to work autonomously and under general direction in a variety of contexts, producing documents to a standard acceptable for mailing or publishing.

The aim of this module is to provide the learner with a broad range of knowledge, skills and competencies in order to have an understanding of information processing within organisations and the processes, systems and methods employed by companies. To enable the learner to work effectively under supervision in a range of organisations.

The aim of this module is to provide the learner with a broad range of knowledge, skills and competencies in the area of text production. To enable the learner to work autonomously and with others in an administration setting, producing documents to a very high standard, with a minimum typing speed of 35 words per minute.

The aim of the Communications module is to equip the learner with a broad range of relevant knowledge, skills and competencies to communicate verbally and non-verbally in standard everyday tasks and particularly in work-related tasks, operating independently while under general direction.

The Bookkeeping Manual and Computerised module will equip the learner with the knowledge, skills and competence to produce and maintain accurate bookkeeping records for a range of organisations, using manual and computerised systems.

The aim of this component is to provide the learner with the knowledge, skills, and competencies to prepare and plan for work, to understand working under direction in a specific vocational area and to review and evaluate that work. This component enables learners to develop work skills, evaluate employment opportunities and cope with changing work environments.

The aim of this module is to provide the learner with a broad range of knowledge, skills and competencies in order to effectively create and modify databases, under supervision, using the common functionality and features of a database.

The Bookkeeping Manual and Computerised module will equip the learner with the knowledge, skills and competence to produce and maintain accurate bookkeeping records for a range of organisations, using manual and computerised systems.

This component aims to equip the learner with the knowledge, skills and competency necessary to enable them operate and maintain accurate payroll records, using manual and computerised systems for any organisation, irrespective of size. It will enable them to work under general direction, supervision or on their own initiative.

The aim of the Medical Terminology module is to provide the learner with a broad range of knowledge, skills and competencies in the area of medical terminology. This will focus most specifically in areas relevant to and applicable in roles as medical receptionist or secretarial positions in medical environments such as a medical practice, clinic and/ or hospital setting.

The aim of this module is to provide the learner with a broad range of knowledge, skills and competencies to effectively perform audio transcription tasks, using audio transcription equipment and a range of input devices, to produce documents of a high standard appropriate for mailing or publishing.

The aim of this component is to provide the learner with the knowledge, skills and competency to understand the structure and function of the human body and the interrelationship between its systems.

The purpose of this award is to equip the learner with the Knowledge, skills and competence in the Irish Tax System and processes, to enable the learner to carry out a range of procedural, consultative and Compliance taxation activities for a range of organisations.

Expert Faculty

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Flexible Learning Options

Study your way, on your time

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Programmes with purpose, aimed at your future

Student Support Services

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Get in touch

Get in touch

If you have any questions about this office administration course, you can speak directly with a member of our admissions team.

Please get in touch. We’re happy to help.

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Office Administration - QQI level 5